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Privacy Policy

This policy describes data handled by Billerica Residents Directory and the choices available to visitors. The reference site does not require an account and does not host government records. Search inputs are handled by the provider that supplies results, while official Billerica and Massachusetts records remain with their separate custodians.

Information Submitted Directly

Names, telephone numbers, and addresses entered into a search form are sent to the third-party results provider; Billerica Residents Directory does not retain a separate copy of those queries. If a visitor contacts us, we receive the contents of that message and use them to respond.

Automatic Technical Data

Hosting may record ordinary server information such as an IP address, browser type, viewed pages, and timestamps. This is reviewed in aggregate to operate and improve the reference. Cookies or similar tools may also support basic analytics or, where used, advertising measurement.

How Information Is Used

Information is used to run the site, address technical problems, understand overall traffic, and improve the material. We do not sell visitor lists or create individual visitor profiles.

External Services and Links

Links lead to Billerica, Middlesex North, Massachusetts, library, archive, and third-party search resources. Each outside service applies its own privacy terms to information submitted there, including any sponsored search-results provider.

Service Providers

Providers that host or support the reference can process the server information described above. Analytics and advertising partners may receive that automatic information. Data is disclosed when valid legal process requires disclosure and not otherwise.

Safeguards and Retention

The site uses an encrypted connection, and logs are retained only for the operational purposes described here. Because there are no site accounts, there is no visitor password or profile stored by Billerica Residents Directory.

Visitors Under 18

This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. Contact us if a minor has sent information, and it will be removed.

Choices and Correction Requests

Depending on where a visitor lives, privacy rights may include access, correction, or deletion of personal information a site holds. Massachusetts research did not identify a broad state consumer-privacy statute applicable here, so requests are handled under this policy: use the Contact page, and we will check the contact mailbox and retained server information. Official records are different. A Billerica Town Clerk record, Middlesex North Registry index, court docket, or library catalog must be corrected through the custodian that maintains it. Massachusetts Public Records Law, M.G.L. c.66 ยง10, provides the public-records framework but does not create one central correction desk.

Policy Revisions

Any revision will be posted on this page. Continued use after publication of a revision indicates acceptance of the updated policy.